Customer Onboarding Articles

The credit card industry in India is booming. Currently, there are 8.5 crore* credit cards in circulation, a substantial jump from 7.5 crore just a year ago.  But only 5%** of the population has a formal credit card.  This is a huge opportunity for credit card...

The pandemic changed the world as we know it, and banking was no exception. Customers began preferring mobile-first, secure, personalized, and digital payment methods over direct ones to transact, and banks had to adapt to survive. Traditional banks had to find...

Banks are undergoing a significant transformation, with radical digitization leading the way.  Experiential omnichannel banking is taking over transactional counterparts. Competition is intensifying, and margins are shrinking. Banks are under tremendous pressure to...

Identity fraud is on the rise globally. To avert the dangers of this risk, businesses across industries need to be vigilant and conduct thorough identity verification, with no scope for errors or misrepresentation. If the identities of people involved viz., employees,...