<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/06/Star-of-the-Month-Rajesh-Word-Press.webp" alt="M2P Fintech" title="" width="100%" height="317">May is not just mother nature’s time to turn up the heat. It’s when Rajesh, our operations manager puts too many irons in the fire. But that didn’t stop him from taking time off and having a candid chat with us.Continue reading to uncover Rajesh’s multifarious sides from being a fitness freak to a melomaniac. One thing that stands out is how he is an optimistic multitasker.1. How do you usually start your day?I start my mornings on a positive note. It doesn’t matter what the day may have in store for me. I believe that if you wake up with a chill and calm mindset, you will be ready to rule the day.Wonder how I maintain my cool?The secret is yoga and meditation. They soothe my nerves and sharpen my mind.2. What are your main responsibilities as Operations Manager?The Operations Team at M2P works in full-on active mode round the clock. In fact, we are in a never-ending race with the clock.Every day starts afresh with a new to-do list. We don’t carry forward any unfinished business to the next day. This reduces work pressure as we complete our daily tasks on time.Now I feel my adrenaline pumping... HAHAHA!Apart from operations tasks, my major responsibility is to train fellow M2Peers in my team. I push them to do their best and monitor their reports. As a team, our daily achievement happens when we complete each day’s task without any escalation.3. How have you grown through the years as an M2Peer?I’ve been working at M2P for four years now. Even though my previous company is from the same field, the M2P system and nature of work are completely new. I would definitely say, I am blessed with a chance to learn new things here even though I am an experienced professional. I would like to grab this opportunity to thank our co-founder&nbsp;<a class="link au js" href="https://www.linkedin.com/in/prabhu-rangarajan/" target="_blank" rel="noopener ugc nofollow">Prabhu</a>&nbsp;and&nbsp;<a class="link au js" href="https://www.linkedin.com/in/vivek-prashanth-9120352a/" target="_blank" rel="noopener ugc nofollow">Vivek Prashanth</a>, Vice President (Operations) for their constant guidance and support from the beginning.M2P is a great place to gain good knowledge. I’ve also learned work etiquette and conversing skills.4. Is there a quote/saying that motivates you?“Believe in yourself and you will be unstoppable.”This line is such a boost for me to face new challenges every day. As mentioned earlier, unstoppable like a clock! 😀5. What type of student were you during your college/ school days?Undoubtedly, a notorious backbencher. And I am proud of it! 😀I spent most of the time in the ground playing volleyball and kabaddi. I still remember my first win in a volleyball match when I was 12 years old. With good training, I became a state volleyball player and represented Anna University in Kabaddi too. To your surprise, I am still practicing volleyball and kabaddi during the weekends.Just throwing a tip your way — “Keep fitness as a habit, no matter what.”6. What inspires you the most about M2P?The optimistic way in which M2P approaches challenges is truly inspiring. Every project is a new challenge and new learning here. No projects are dropped. And efforts are taken to complete them successfully no matter what.7. What’s your idea of a perfect day?A perfect day — a day without any escalation! Sounds already perfect, right?8. What do you do when you get some leisure time?Yuvan music will be on full blast. It pumps up my energy.And, hey I love to spend happy times with my friends and indulge in physical activities.9. Anything else you want to share about M2P?One word strikes my mind immediately, PERFECT.Keep inspiring, M2P. Looking forward to growing together in this long and exciting ride.<a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox.Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

Meet M2P’s Operations Manager

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/05/Artboard-1-copy-8-1-1.webp" alt="M2P Fintech" title="" width="100%" height="253">This April, we are shining our spotlight on Uma Maheswari, our Senior Operations Engineer. She was kind enough to take time from her hectic schedule to share information about her responsibilities, interests, and her journey as an M2Peer.Hang in there, she also shares her secret mantra to stay positive always! 😊<h2 class="heading-node" id="267e">How do you usually start your workday?</h2>To start my day in peace, keeping my mind cool and observant is essential. It creates a perfect vibe to start out my workday with positive energy. Then comes the main part where I will schedule and align my tasks for an exciting day at work. This helps keep my tempo up and ensures that my mind is in sync with the assigned tasks.<h2 class="heading-node" id="ed8c">What are your main responsibilities as Senior Operations Engineer?</h2>My responsibilities include attending day-to-day operations such as query handling, coordinating with our partners, and dispute management for the partner banks. I also provide MIS support within the stipulated time ensuring that my TAT is met. I also coordinate with internal team members to ensure that all processes are aligned intact with the requirement and result in zero escalations.<h2 class="heading-node" id="20b2">How have you grown through the years as an M2Peer?</h2>M2P has offered nothing less than a wonderful experience for me. I’ve been part of this payment ecosystem since its initial days. I’ve learned a great deal here, especially to assert myself and multitask without losing focus. It’s been quite a fun journey to grow with M2P and all my peers over here.<h2 class="heading-node" id="cb6d">Is there a quote/saying that motivates you?</h2>YES!I have a mantra that keeps me focused and on track to be positive always. Few words can make a big difference, and here is mine, “Believe in yourself “.It’s a small affirmation that helps bring out the best in me. 😊<h2 class="heading-node" id="07e7">What inspires you the most about M2P?</h2>At M2P, there is great transparency and trust factor. The flat organization structure, professional approach, and work freedom top the list and help all M2Peers to be creative. All these aspects allow me to think out of the box and respond positively.Believe me, this positive energy makes me stronger and stronger every day to face challenges in life.<h2 class="heading-node" id="6b3d">What’s your idea of a perfect day?</h2>I would like to call a day perfect when I am focused and give my best for the day.<h2 class="heading-node" id="a677">What are your hobbies/interests?</h2>My hobbies include listening to music and having a hearty and fun-filled conversation with my friends. Most of the time, I love to have personal time where I do gardening and hang out with my family.<h2 class="heading-node" id="cf99">Anything else you want to share about M2P?</h2>M2P is an amazing fintech company that’s growing at a great pace. I’m proud to be part of this fast-growing fun ecosystem.So come on M2Peers, let’s have fun and grow together!<a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox.Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

Meet M2P’S Operations Engineer

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/05/Infosec.webp" alt="M2P Fintech" title="" width="100%" height="253">Never tell tenacious youngsters that something is too challenging. They’ll cross mountains and oceans to come off with flying colors.Our spirited InfoSec rockstars are no exception to this rule.Surpassing all expectations, they ensured we earned the PCI DSS Ver 3.2.1 recertification this year. The gutsy hotshots at Information Protection, Governance, Risk &amp; Compliance (GRC), Middleware, Database Administration (DBA), Application Development, Security Operations Center (SOC), and HR teams played a crucial role in getting this global directive in place for M2P.<h2 class="heading-node" id="9473">Shoutout to our champs</h2>Our gratitude and a huge shoutout to InfoSec champs,&nbsp;<a class="link au lo" href="https://www.linkedin.com/in/uday-thubati-64897356" target="_blank" rel="noopener ugc nofollow">Uday Thubati</a>,&nbsp;<a class="link au lo" href="https://www.linkedin.com/in/krishna-kumar-115597129" target="_blank" rel="noopener ugc nofollow">Krishna Kumar</a>, Vijay Kumar GP,&nbsp;<a class="link au lo" href="https://www.linkedin.com/in/sharath-sankar-532bb7b" target="_blank" rel="noopener ugc nofollow">Sharath Shankar</a>,&nbsp;<a class="link au lo" href="https://www.linkedin.com/in/narasimman-a-79a19b126/" target="_blank" rel="noopener ugc nofollow">Narasimman</a>,&nbsp;<a class="link au lo" href="https://www.linkedin.com/in/ssvrnyl/" target="_blank" rel="noopener ugc nofollow">Sundaravenkataraman</a>, Surender Muruganatham, Girija K, Ragul Subramanian,&nbsp;<a class="link au lo" href="https://www.linkedin.com/in/maathavan-tr-vinayak-2ab153a3/" target="_blank" rel="noopener ugc nofollow">Maathavan Vinayak</a>,&nbsp;<a class="link au lo" href="https://www.linkedin.com/in/sai-prasad-kayarohanam-sivasubramanian-18076910/" target="_blank" rel="noopener ugc nofollow">Sai Prasad</a>, Raghavendharan, and&nbsp;<a class="link au lo" href="https://www.linkedin.com/in/sankara-jayanthi-rj-yogi-7b4759199/" target="_blank" rel="noopener ugc nofollow">Sankara Jayanthi</a>&nbsp;for the successful PCI DSS compliance.Right from conducting internal audit trails, business continuity flows, and incident management processes, to implementing external defense mechanisms such as access control, hardening, source code review, and Vulnerability Assessment &amp; Penetration Testing (VAPT), our vibrant whizzes did a commendable job. They took the lead in adhering to the 12-step PCI DSS requirements and protecting the cardholder environment physically and logically. And they were all game for continuous improvement in risk assessment and mitigation, adherence to global standards, and solutioning &amp; sizing virtual machines and embedded devices.<h2 class="heading-node" id="2a70">Commitments and milestones</h2>Assessed by a PCI Certified Qualified Security Assessor (QSA) from Panacea Infosec Private Limited, this recertification is a significant milestone for us. It validates our commitment to improving cardholder data security, enhancing payment protection, and preventing fraudulent transaction exposure.<blockquote class="block-node" id="avz3jc970">“Payment security and trust are paramount to us at M2P. The PCI DSS recertification stands as a testimony to our continual efforts and diligence in securing cardholder data and preventing card payment frauds of any kind. Hats off to our InfoSec rockstars for the successful compliance efforts! ”<a class="link au lo" href="https://www.linkedin.com/in/kannanrajus/" target="_blank" rel="noopener ugc nofollow">Kannan Raju S</a>&nbsp;— Vice President, IT Infrastructure</blockquote><a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox.Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

Meet our Young and Vibrant InfoSec Rockstars

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/05/Artboard-1-copy-8-2-1.webp" alt="M2P Fintech" title="" width="100%" height="253">The star of the month series is back again this March, featuring VASANTHA KUMAR JAYACHANDRAN- our tech support hero. A cinephile and a techie, Vasanth is our system analyst who does incredible firefighting in the tech support team.As we spoke to him about what makes him the star he is, he took us along his amazing five-year-old journey, from being a rookie to becoming a fine fintech enthusiast at M2P.Curious to share a glimpse into what motivates him to give his best? Then, keep scrolling. You may even get lucky to find his secret mantra to success.Here you go.<h2 class="heading-node" id="9625">How do you usually start your workday?</h2>First of all, thank you, guys. Really grateful for the honor.I believe that daily habits set the tone for success or otherwise. So, I ensure my morning routine preps me for the exciting and challenging tasks ahead in the day. Then I kickstart my work mode by creating a to-do list and checking for critical alerts and messages from our internal teams and partners.My goal is to acknowledge client issues and smoothen out the process of issue identification and resolution. The next step would be to ensure that our team sorts out the issues in the shortest TAT possible and makes the client stress-free.Being customer-centric and time conscious are the mantras that keep me thriving throughout the day.What are your main responsibilities in tech support as a system analyst?Ensuring that our clients face zero issues in their journey with us is our ultimate responsibility. And in the event of any technical glitches, I help them resolve the issues without any hassle. To achieve complete efficiency in tech support, we have an unspoken golden rule which goes like this."Stick to the process of any live issue being reported and then resolve it as soon as possible."In our team, we have a practice. We ensure that all our observations, experiences, and outcomes of issue analysis are shared with our peers. Since everyone in the team is aware of all possible issues and the resolution breakthroughs, it helps us identify patterns and expedite issue resolution. I’m really proud of this collaborative knowledge-sharing initiative in our team.<h2 class="heading-node" id="f019">How have you grown through the years as an M2Peer?</h2>When I became an M2Peer, I was a payment industry rookie with just two years of experience. I had minimal understanding of payments and reconciliation.But my life as an M2Peer for the past five years has been an enormous learning curve. It has transformed my understanding of transaction life cycle, payments and made me love all things fintech.<h2 class="heading-node" id="17dd">Is there a quote/saying that motivates you?</h2>Yes, I believe that,"Whatever mess we create, we can and must always be the ones cleaning it up."<h2 class="heading-node" id="dc69">What’s that one thing your colleagues don’t know about you?</h2>Being almost five years as an M2Peer, I’m an open book. My colleagues know everything about me.<h2 class="heading-node" id="4cc9">What inspires you the most about M2P?</h2>The one thing that inspires me the most about M2P is the work culture and how people help each other learn new things here. Having started as someone with little experience, I have been able to gain knowledge on various aspects such as payments and more. M2P is the best place for all beginners to learn and shape their careers.<h2 class="heading-node" id="5166">What’s your idea of a perfect day?</h2>To be honest, finding a perfect day in tech support is tough.Delivering end-to-end tech support is a never-ending process. But there is lots of sunshine when we close out issues on time and receive a client appreciation for our toil.<h2 class="heading-node" id="9956">What was your career path before joining M2P, and how has it changed?</h2>When I graduated in 2015, I was unsure about my career. But growing with M2Peers in the past five years made me learn and appreciate fintech. I have changed my perspective from zero to being the one who likes to learn and explore fintech!<h2 class="heading-node" id="bd97">What are your hobbies/interests?</h2>Most of my hobbies include spending time with my family and doing fun chores. I also like to spend quality time with my nephews. However, my ‘me time’ is spent by watching movies and learning something new.<h2 class="heading-node" id="190e">Anything else you want to share about M2P?</h2>If you want to experience amazing people-centric work culture, kickass intellect, and collaborative knowledge sharing, M2P is the place.Hands down the best!So, adieu folks. Hope you enjoyed our interview with Vasanth Kumar.See you again in our next Star of the Month feature.<a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox.Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

Meet M2P’s Tech Support Hero

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/05/Artboard-1-copy-8-1-2.webp" alt="M2P Fintech" title="" width="100%" height="284">Home to 61,400 startups (registered with DPIIT, Govt of India), India hosts the 3rd largest startup ecosystem, after US and China. These newbies drive the digital economy through their innovative technology adoption, mobile-first, and customer-centric strategies.Dedicated to supporting such fledglings with their digital transaction needs is Karbon, another fintech startup with best-in-class expertise in corporate banking.Founded by Pei-fu Hsieh and Amit Jangir in 2019, Karbon helps growing businesses issue cards, manage payouts and deliver loyalty programs for their customers. Their Unique Selling Proposition helps companies scale faster, as Karbon promises quick corporate cards issuance without any fixed deposits or personal guarantees.<h2 class="heading-node" id="28d5">Need for card issuance support</h2>Though Karbon delivers hassle-free banking solutions with terrific business models and expertise in managing new-age corporate banking, they needed support with card issuance. They were looking for a reliable card partner with a strong banking network, to facilitate seamless card issuance.<h2 class="heading-node" id="c08e">Co-creating solutions</h2>After evaluating several issuers, Karbon chose to partner with us. Our strong banking network proved to be a strong vantage point for Karbon to deliver its powerful banking solution. At present, we run Karbon card solution program on both Visa and MasterCard rails.We help Karbon by taking complete charge of end-to-end payments, operations, reconciliation, and market dynamics strategies. Our focus areas enable them to capture a significant share of the SME, MSME, and start-up market and to capitalize on the first-mover advantage.This is what Amit Jangir, the co-founder of Karbon had to say about our relationship.<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/05/Artboard-1-copy-10-4.webp" alt="M2P Fintech" title="" id="3965wgy0a" width="100%" height="284">Benefits achieved<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/05/Artboard-1-copy-9-4.webp" alt="M2P Fintech" title="" id="824iw670n" width="100%" height="284"><h2 class="heading-node" id="4cee">How we help Karbon achieve 30% increase in transaction volume</h2>We leverage our trusted bank partnerships and facilitate seamless onboarding, Know Your Customer (KYC), card design, and collateral finalization. By serving as a switch, we enable transaction authentication and authorization, in addition to reconciliation and settlement.Bank partnershipBank partnerships are a critical part of any card issuance program. We leverage our SBM Bank partnership and help Karbon with payment card issuance.Onboarding corporates and individualsSeamless onboarding, <a class="link" href="https://m2pfintech.com/blog/know-your-customer-kyc-the-need-for-authentication/">Know Your Customer (KYC), </a>and Know Your Bank (KYB) procedures form the perfect first impression for customers. We help Karbon smoothen KYB, KYC, and VKYC processes, as regulated and approved by SBM Bank protocol. This includes activities such as picking up KYB documents from corporates to onboarding and creating frictionless verification via Aadhaar, OTP, and PAN validation.Card design and collateral finalizationInitially, Karbon had a vanilla card design, which is a basic credit card with minimal to zero perks and fees. We recommended the need to&nbsp;<a class="link au ml" href="https://m2pfintech.com/blog/payment-cards-design-made-simple-heres-what-you-need-to-know/" rel="noopener">enhance card design</a>&nbsp;for their virtual and physical cards. Our card design team revamped and customized card designs by placing logos in the right places and we also obtained the necessary approvals from the card network and bank.Transaction authenticationWe act as a switch for transaction authentication and function as authorizers for transactions, as per the parameters defined by Karbon. When a transaction is initiated, the acquirer will send data to&nbsp;<a class="link au ml" href="https://m2pfintech.com/" target="_blank" rel="noopener ugc nofollow">M2P</a>, and we will take auth approval from Karbon to ensure that the right debit has taken place. No matter what, we ensure that the decision-making power always lies with Karbon.Reconciliation and settlementAs Karbon’s card program manager, we handle reconciliation and settlement. We manage card operations completely and share report dashboards with Karbon to drive data-driven decision-making.Now, this is not the end of the story. We hope to support startup ecosystems and established players across the globe with scalable, secure, and compliant card issuance and management solutions.Do you need help with card issuance?Get in touch with us at&nbsp;business@m2pfintech.com.<a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox. Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

How M2P helps Karbon increase its transaction volume by 30%?

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/05/Artboard-1-copy-8-5-1.webp" alt="M2P Fintech" title="" width="100%" height="284"> We are back this February to spotlight our very own Star of the Month, Balakrishnan Elumalai — DVP, Business Operations.A movie buff and a passionate biker, Bala never misses watching his favorite films and going on long rides. As our FinOps leader, he is a specialist in fixing processes and solving problems.Today he shares with us, how he steers FinOps while trying to clear his spooky mailbox (that’s clearly a challenge!). And hold on, he also spills the beans on his growth journey as an M2Peer.Read on to know more about his responsibilities and his idea of a perfect day!<h2 class="heading-node" id="7382">1. How do you usually start your workday?</h2>I start my day on a positive note, by making a cool to-do list. As soon as I reach the office, I catch up with my mailbox which has an uncanny ability (will explain that below). After that, I get on a discussion with my team to chart out the course for the day.Now, let me share how my email box acts funny. You see, I receive most of my priority jobs through emails and I always try to read them all. Sometimes, the more I read, the more emails keep flooding my mailbox. The torrent of email inflow becomes so scary, that I feel the unread count only increases and doesn’t seem to reduce at all. At times, I feel my outlook may run out of numbers to count one day… LOL!<h2 class="heading-node" id="c38d">2. What are your main responsibilities as DVP- Business Operations?</h2> At M2P, I lead Financial Operations (FinOps). My daily focus includes tracking vendor payments and payables in the form of Account Receivables (AR) and Account Payables (AP). I help my team keep track of the invoices we raise every day while checking pending payments and follow-up emails.<h2 class="heading-node" id="6046">3. How have you grown through the years as an M2Peer?</h2> I started out at M2P in 2017. And I am proud that my team and I will be completing our 5th year soon. Earlier, I was handling Human Resources, Administration, Card Operations, and Finance. Now after transitioning to FinOps, it is very inspiring to see how we have grown as a team in the past few years. I have learned a lot from my fellow M2Peers and our founders.<h2 class="heading-node" id="fec7">4. Is there a quote/saying that motivates you?</h2>There isn’t a phrase as such. But there is a word that brings the best out of me.It’s&nbsp;‘Self- confidence’.I believe that being confident in every single thing I do drives and motivates me.<h2 class="heading-node" id="e8df">5. What’s that one thing your colleagues don’t know about you?</h2> Well, nobody knows that I’m a short-tempered person by nature. My colleagues wouldn’t believe this as I never lose my head at work. But, outside work, people can see that I’m hot-headed.<h2 class="heading-node" id="95a5">6. What inspires you the most about M2P?</h2> It’s the way Madhu, our co-founder works. Working alongside him for the past 5 years has been a huge inspiration and has taught me both life and business skills.<h2 class="heading-node" id="accf">7. What’s your idea of a perfect day?</h2>My best day would be when my emails count to zero! Yeah, that’s something I’d love to see. Other than that, my perfect day would be when I chill out with my family.<h2 class="heading-node" id="834c">8. What was your career path before joining M2P, and how has it changed?</h2>Before joining, I was involved in commercial activities such as billing and maintaining logistics. Since M2P, my career started to take a definitive shape where I now lead finance operations and contribute to my team the most.<h2 class="heading-node" id="c604">9. What are your hobbies/interests?</h2>Cricket and bike rides are my jam. I play weekly matches and enjoy exploring new places whenever I can. But as a movie buff, my favorite activity is to watch movies. I hardly miss out on new releases!As an avid reader, I learn every day at my mailbox library.<h2 class="heading-node" id="c61e">10. Anything else you want to share about M2P?</h2>It’s been a fun five years with M2P. And I want to say to all my M2Peers,&nbsp;‘Keep rocking you guys!’<a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox. Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

Meet Balakrishnan, M2P’s Operations Guru

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/06/banner-4.webp" alt="M2P Fintech" title="" width="100%" height="253"><h2 class="heading-node" id="2fad" style="text-align: justify">Great news to kickstart the year 2022!</h2>We are delighted to announce that we have raised $56 million in Series C1 funding. The round was led by New York-based global private equity and venture capital firm Insight Partners and MUFG Innovation Partners, a CVC company of Mitsubishi UFJ Financial Group Inc. Existing investors Tiger Global and Better Capital also participated in this round.We have now raised more than $100 million in 2021–22 alone. This round of funding is a shot in the arm that will help us strengthen our technology, widen our offerings, and expand to international markets.Madhusudanan R, our Co-Founder, and CEO adds, “The consequence of COVID-19 has accelerated the shift from in-person to digital consumption. This shift has forced businesses across the globe to move from brick and mortar to digital channels and, in doing so, has created an urgency for businesses to adopt an <a class="link" href="https://m2pfintech.com/blog/api-the-power-that-drives-new-age-banking-ecosystems/">API</a> platform like ours. We see an unprecedented opportunity to meet this need by bringing our leading platform to other fintech markets across Europe, Africa, and Asia while doubling down on key and emerging fintech markets such as the Philippines, Indonesia, and Egypt. We are very glad to get the backing of Insight Partners and looking forward to leveraging their deep understanding of working with fintech entrepreneurs across the globe as we look to expand into new markets. MUFG with assets across Asia will be a key partner in the next phase of our growth.”We thank our bank partners, investors, clients, 500+ fellow fintechs for their constant support and guidance. <a class="link" href="https://m2pfintech.com/">Our agile platform</a> will continue creating and deploying products in the fintech ecosystem while maintaining the core promises of scalability, security, and reliability.A special shoutout to all our followers who have engaged with our content, supported us in cyberspace, and gave us the impetus to learn and grow. Thank you for your patronage.Let’s do great things together!<a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox.Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

M2P Fintech raised $56 million in Series C1 Funding!

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/06/Artboard-1-copy-8-10.webp" alt="M2P Fintech" title="" width="100%" height="284">We bring you the Star of this Month, Anto Cruz Stephen — Senior Software Engineer.An avid gamer, a hardcore badminton player, and a person who loves to sketch, Anto Cruz shares his diverse interests and passionate journey with <a class="link" href="https://m2pfintech.com/">M2P</a>.Now, keep reading to know his idea of a perfect day!<h2 class="heading-node" id="beff">1. Tell us, how do you usually start your workday?</h2>My day starts on a very positive note with a cup of tea. The morning tea hits perfectly and pushes me to move forward the whole day. Then, I sit for my update calls, where the team and I discuss the tasks planned for the day.This includes ongoing tasks from previous days, new tasks that need to be kickstarted, team discussions, brainstorming, and more. This is how my workday goes by.<h2 class="heading-node" id="abae">2. What are your main responsibilities as a Senior Software Engineer?</h2>My contribution to the team is focused on the development of mobile applications. The development happens end-to-end. I work on different parts of the development process that include user interface design, application design, application implementation, unit and functional testing, and deploying it to our clients.In addition to this, I focus on requirements that require my contribution by yielding support to the technical support people.<h2 class="heading-node" id="0c5f">3. How have you grown through the years as an M2Peer?</h2>Even though I started out with M2P with some previous experience, looking back, I have been learning something new daily. Now that I am stepping onto my fifth year as an M2Peer, it feels like a wholesome learning journey and understanding more about the Fintech ecosystem. For example, I have learned a lot about cards, transactions and much more. Learning is the biggest mantra that made me grow in all these years.<h2 class="heading-node" id="a9a8">4. Is there a quote/saying that motivates you?</h2>To be honest, NO.I am a person who actually believes that the motivation to do anything will automatically come in when the situation hits you hard. Not to be philosophical, but I consider that the situations tone and make you stronger. So then, the motivation factor can be felt naturally.<h2 class="heading-node" id="ba9c">5. What’s that one thing your colleagues don’t know about you?</h2>I guess I cannot hide it any longer. LOL. I’m a PC Game freak, guys. I love to play PC Games whenever I can.<h2 class="heading-node" id="eaaf">6. What inspires you the most about M2P?</h2>All these years of growing together with M2P, the people here inspire me a lot. I get inspired by the relationship between people here. M2P is a space that really values the connection between people. So, there is this free and friendly bond between every one of us.I can easily communicate with everyone from the founders to all my colleagues. I think that this aspect inspires me to give it my best shot.<h2 class="heading-node" id="ce93">7. What’s your idea of a perfect day?</h2>Well, to all people who experience similar happenings, I hope you all can relate to me. A day without bugs/ issues that need to be resolved is the perfect day ever!<h2 class="heading-node" id="42a2">8. What was your career path before joining M2P, and how has it changed?</h2>I started my journey with M2P with almost two years of experience. I want to say that learning and growing have been the change. I’m giving my best at developing mobile applications end-to-end, and I like to continue doing the same.<h2 class="heading-node" id="298f">9. What are your hobbies/interests?</h2>As I mentioned earlier, I love PC Gaming. Playing shuttle is my forte to add in a few more of my diverse interests. My hobbies include listening to songs and doing sketches, and yeah, I almost forgot, I love gardening.<h2 class="heading-node" id="b741">10. Anything else you want to share about M2P?</h2>With the knowledge I gained from our people, I can say that <a class="link" href="https://m2pfintech.com/">M2P</a> is a great place to learn. We have been tremendously growing over the past years, and we still have a lot to achieve. So, team M2P, let’s learn and grow together!<a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox.Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

Meet M2P’S Software Engineer

<img src="https://m2p-website-file.s3.ap-south-1.amazonaws.com/m2p-website-file/marketing-cms/m2p-blog/2022/05/Artboard-1-copy-8-11.webp" alt="M2P Fintech" title="" width="100%" height="529"><a class="link" href="https://m2pfintech.com/blog/fintech-a-catalyst-for-financial-inclusion/">Financial inclusion</a> is the key to sustainable development worldwide. In India alone, around 190 million people do not have access to banking services. This makes India the second-largest underbanked nation after China.Simple, hassle-free access to financial services helps people achieve financial freedom. Providing untethered access to salary and incentives is the road to financial independence and social security.<h2 class="heading-node" id="d1fa" style="text-align: justify">A bumpy road to financial freedom</h2>People in the blue collared sector are usually excluded from the mainstream financial ecosystem as they do not have a structured way to receive salaries, save, and track their spends. Fintechs like Zenpay facilitate this financial access by offering inclusive <a class="link" href="https://m2pfintech.com/blog/future-of-payments-processing-matched-with-industry-needs/">digital payment solutions</a> such as zero-balance salary accounts, payroll cards, and gift cards. They enable blue-collared workers to digitally access salaries and incentives without any paperwork and also save, spend, and track their finances efficiently. Though Zenpay literally revolutionized the banking sector by enabling simpler, more efficient, and transparent payments, they faced key challenges in security, <a class="link" href="https://m2pfintech.com/blog/pci-dss-the-payments-armour/">PCI-DSS compliance</a>, and infrastructure design. As more and more customers adopted digital payments, the transactions and data became highly vulnerable to malicious activities. So, Zenpay wanted a <a class="link" href="https://m2pfintech.com/blog/future-of-payments-processing-matched-with-industry-needs/">payments processing solution</a> and a token service provider to enable highly secure and seamless financial services to blue-collared workers.<h2 class="heading-node" id="0a13" style="text-align: justify">Powering card security, operations, and infrastructure</h2>M2P collaborated with Zenpay to help smoothen hurdles in card security and infrastructure. We deployed our comprehensive <a class="link" href="https://m2pfintech.com/blog/how-to-implement-the-best-prepaid-payment-instrument-ppi-for-your-business/">PPI </a>APIs to overcome the challenges Zenpay faced. Our solution created a strong base for Zenpay to partner with VISA and NPCI (National Payments Corporation of India) and enable salary cards and gift cards.<h2 class="heading-node" id="f9bc" style="text-align: justify">End-to-end tokenization</h2>Securing cardholder data through <a class="link" href="https://m2pfintech.com/blog/how-does-payment-tokenization-work/">tokenization</a> is critical for businesses to prevent cybercrimes. However, tokenization consumes a lot of time and effort when done in-house. So, we acted as a token service provider (TSP) to manage tokenization and enabled Zenpay to focus on its core competency and manage customer retention. M2P handled the generation and issuance of payment tokens and the operation and maintenance of a token vault. We also offered PCI-DSS widgets to lower the cost for PCI assessment and the time spent on PCI compliance procedures.<h2 class="heading-node" id="da2c" style="text-align: justify">Seamless card program management</h2>Customers today prefer banking apps that are bug-free, quick to load, easy to operate with hassle-free onboarding. Choosing a program manager is critical to enable seamless operations and user experience. M2P served as a robust program manager to Zenpay and was responsible for security, quality assurance, technology integration, migration, customer engagement, reward strategies, and banking relationships. We risk proofed Zenpay’s technology infrastructure for a flawless and high-quality banking experience.<h2 class="heading-node" id="f46d" style="text-align: justify">Scaling up for 250% rise in customer base</h2>Customers expect more hyper-personalized services when it comes to digital wallets. M2P helped Zenpay ensure new customer acquisition and retention by delivering an amazing user experience. Zenpay upgraded its user experience from receiving voice notifications to image recognition.Enabling the best user experience, Zenpay expanded its customer base by more than 250% in just 10 months, with a whopping increase from 35,000 to 125,000. M2P helped Zenpay scale up by offering robust, secure, and bug-free API infrastructure.Zenpay also increased the total number of customer transactions by 47%. As a result, the transaction volume increased from 180 crore transactions to a whopping 265 crore transactions in 10 months.<blockquote class="block-node" id="nfhkrm6a3">Approachable. Innovative. Solution-centric. The experience of working with M2P has been nothing short of wonderful! Superior support, fast TAT, a wide range of solutions, and most importantly, end-to-end ownership from sales to technical integration. M2P helped us grow our customer base by more than 250%.</blockquote>– Ankit Bhargava, Founder &amp; CEO,&nbsp;<a class="link au my" href="https://zenpaysolutions.com/" target="_blank" rel="noopener ugc nofollow">Zenpay Solutions.</a><h2 class="heading-node" id="74a1" style="text-align: justify">The buck doesn’t stop here</h2>Using M2P’s tech-stack, Zenpay plans to deepen its services and products in the future. Both the companies will collaborate to enable greater financial inclusion and freedom through services that include QR code-based payments, bill payments, UPI integration, and microloans.Are you looking to enable inclusive financial services? Need help with card infrastructure and program management?Get in touch with us at <a class="link au mg" href="mailto:business@m2pfintech.com" target="_blank" rel="noopener ugc nofollow">business@m2pfintech.com</a><a class="link" href="https://m2pfintech.com/newsletter/">Subscribe</a>&nbsp;to our newsletter and get the latest fintech news, views, and insights, directly to your inbox.Follow us on&nbsp;<a class="link" href="https://www.linkedin.com/company/m2pfintech/mycompany/">LinkedIn</a>&nbsp;and&nbsp;<a class="link" href="https://twitter.com/m2pfintech">Twitter</a>&nbsp;for insightful fintech tales curated for curious minds like you.

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